Erich Schlegel for The New York Times
Sgt. John Robertson and his wife, Kim, put in energy-saving bulbs and took other steps to cut costs. But his electricity bill is higher, he says, because of a smart meter installed at his home
By TOM ZELLER Jr.
Published: November 12, 2010
"But because of faulty technology in some cases, and more often through general shortcomings in consumer education and customer-service support by many utilities, smart meters are leaving many customers dumbfounded."
No comments:
Post a Comment