Pepco trailed other utilities, didn't call for help until well into snowstorm

By Mary Pat Flaherty

Washington Post Staff Writer
Friday, January 28, 2011; 12:33 AM

"The state Public Service Commission acted after complaints from customers who suffered extended outages during snowstorms last year. The proposal also followed an investigation last month by The Washington Post that showed Pepco ranked near the bottom nationally among electricity companies in keeping the power on and bringing the lights back once they go out."