Tuesday, November 30, 2010

Faster cellphones to bring a wave of new services and charges

By Cecilia Kang
"FCC Chairman Julius Genachowski said that even though carriers say they let users know how many minutes of talking and megabytes of data they use, mystery fees continue to confound consumers. Verizon Wireless recently agreed to pay $25 million in a settlement with the FCC on false data charges for 15 million subscribers. The federal agency estimates about 30 million cellphone users have experienced bill shock from sudden increases.

And Genachowski doubts that most people know how much data is consumed by watching an episode of 'Mad Men,' a recipe for even more confusion in the new world of ever-more-powerful smartphones and tablets that act like computers"

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